CE-108255-1: It may happen that some PS5 users get the error CE-108255-1 during a gaming session. This error is often accompanied by the message “There is a problem with this game or application”.
Error code CE-108255-1 | How to Fix It?
It may prevent you from fully enjoying your PS5. In this article we will help you identify the cause of error code CE-108255-1 and find solutions to resolve the problem.
CE-108255-1: The causes of this error
The causes of this error can be multiple, it prevents the game from loading or the game can crash unexpectedly. It also happens that this error is displayed when trying to access applications or the Playstation Network.
Game problem
If the error code CE-108255-1 only appears on a specific game or application, and the rest of the games are working fine, then the problem may be with the game.
It is possible that the game files or saves are corrupted. , this happens regularly when a game update has been incorrectly performed or when the console has shut down while saving. It could also be that the problem is directly with the game disc that is defective.
We advise you to check if the disc is dirty, cracked or scratched as this can cause an error because your console cannot collect all the information to load the game.
Software or hardware problem
It happens that the problem comes from the system software of the game, to avoid this it is necessary to update the system software through an internet connection.
It is possible, although very rare, that the problem is with hardware such as a defective hard drive or drive.
If the error code is displayed on most games and applications then you will have to return the console if it is still under warranty or have it repaired by a specialized repairer such as Gamefix.
CE-108255-1: The different solutions
Now we are going to show you step by step how to solve the problem of this error code CE-108255-1.
Update the game or app
If you encounter the error when playing a specific game or when launching a particular application then you need to make sure that you have the latest version of the software.
Connect your console to the Internet and normally it should automatically update the game. If this is not the case then it will be necessary:
- Go to “Settings”> “Game Data / Saved Apps Settings”> “Automatic Updates”.
- Activate “Automatic download or Automatic installation in idle mode”
This should allow your PS5 if it is connected to the internet to download the latest versions of games and apps.
Update the console
As before for the update of the game in order to solve the problem of the error CE-108255-1 you must also update your console with the latest version of the system software.
To do this, you just need to connect your PS5 to the Internet and the console will suggest the update you need to accept.
Reinstall the game
If even after updating the game or application and the console error code persists on a particular game then we recommend that you remove and reinstall the game.
To do this:
- Go to “Settings”> “Storage”> “Console storage”> “Games and applications”
- Select the game you want to delete and select “Delete.”
Now you can completely reinstall the game using your disc or through the Playstation Store if you have purchased a dematerialized version of the game.
Rebuild the database
If the previous methods did not allow you to solve the problem then you will have to rebuild the console database.
To do this, you will first need to start the PS5 in safe mode:
- Turn off your PS5 by holding the “power” button for 3 seconds, the power light will flash for a few moments before turning off.
- Press and hold the “power” button again.
- Release the button after hearing a second beep approximately 7 seconds after the first.
- Connect your controller with the USB cable and press the “PS” button on the controller.
- Choose option 5 “Rebuild the database”.
- Follow the steps on the screen.
Here is your console has rebuilt its database and this should correct the problem.
PS5 factory reset
If, despite rebuilding the database, the error code CE-108255-1 still persists, then you will need to do a factory reset on the PS5.
Please note that this will erase all data from your PS5 whether it is user or game data, we advise you to save your data on the PS5 cloud or in external storage.
To factory reset the PS5 you must first start it in safe mode as before:
- Start the console in safe mode as said above
- Choose option 7 “Reset PS5 (reinstall system software)”
- Follow the steps on the screen.
Your PS5 will be fully reset with all data erased and system software reinstalled, this will allow you to repair the fault code CE-108255-1 failure.
If the error code persists it will then be necessary to call a specialized repairer such as Gamefix.
CE-108255-1: Gamefix is here to help
Despite all the steps, the error code CE-108255-1 seems to persist on your PS5? So unfortunately the problem is certainly hardware, it is difficult to identify but don’t worry Gamefix is there for you!
Gamefix is number 1 in console repair in mainland France, calling on Gamefix is the assurance of quality service with many advantages such as:
- A free quote
- An express repair in a few days
- Experts available 6 days a week
- A 6-month warranty repair
Gamefix is here to help you and get you back to using your console as quickly as possible. Get a free quote now on Gamefix.fr!
Hoping that this article has enabled you to identify and repair the error code CE-108255-1. Do not hesitate to leave a comment if you have a question about the article or about the CE-108255-1 code.