Fix SSL connection error in Google Chrome: A website you are trying to view may use SSL (secure socket layer) to maintain the privacy and security of the information you enter on its pages.
The secure socket layer is a industry standard used by millions of websites to protect online transactions with their customers. All browsers have a list of built-in default certificates for various SSLs. Any mismatch in the certificates causes an SSL connection error in the browser.
How to Fix SSL Connection Error in Google Chrome
There is a default list of multiple SSL certificates in all modern browsers, including Google Chrome. The browser will go and check the website’s SSL connection against that list and if there is any incompatibility, it will issue an error message. The same story prevails in the SSL connection error in Google Chrome.
Reasons for the SSL connection failure:
- Your connection is not private
- Your connection is not private with ERR_CERT_COMMON_NAME_INVALID
- Your connection is not private with NET :: ERR_CERT_AUTHORITY_INVALID
- This web page has a redirect loop or ERR_TOO_MANY_REDIRECTS
- Your clock is late or your clock is early or Red :: ERR_CERT_DATE_INVALID
- The server has a weak and short-lived Diffie-Hellman public key or ERR_SSL_WEAK_EPHEMERAL_DH_KEY
- This web page is not available or ERR_SSL_VERSION_OR_CIPHER_MISMATCH
NOTE: If you want to fix the SSL certificate error, see How to fix the SSL certificate error in Google Chrome.
Problem related to SSL connection error in Google Chrome
Issue 1: Your connection is not private
I get the error “Your Connection is Not Private” due to the SSL error. SSL (secure sockets layer) is used by websites to keep all the information you enter on their pages private and secure.
If the SSL error appears in the Google Chrome browser, it means that the Internet connection or the computer is preventing Chrome from loading the page safely and privately.
Also check, How to fix your connection is not a private bug in chrome.
Topic 2: Your connection in Non-Private, with NET :: ERR_CERT_AUTHORITY_INVALID
If the certificate authority of that website’s SSL certificate is invalid or the website is using a self-signed SSL certificate, then chrome will display the error as “NET :: ERR_CERT_AUTHORITY_INVALID”; According to the CA / B forum rule, the certificate authority must be the CA / B forum member and its source will also be within chrome as a trusted CA.
To resolve this error, contact your website administrator and ask them to install SSL from a valid certificate authority.
Topic 3: Your connection in Non-Private, with ERR_CERT_COMMON_NAME_INVALID
Google Chrome displays the error “ERR_CERT_COMMON_NAME_INVALID” as a result of the common name that the user entered does not match the particular common name of the SSL certificate. For example, if a user tries to access www.google.com but the SSL certificate is for google.com, Chrome may display this error.
To get rid of this error, the user must enter the correct common name.
Number 4: This web page has a redirect loop or ERR_TOO_MANY_REDIRECTS
You will see this error when Chrome stops because the page tried to redirect you too many times. Sometimes cookies can cause the pages to not open correctly and therefore redirect you too many times.
To fix the error, try clearing your cookies:
- Open “Settings” in Google Chrome and click on “Advanced Settings”.
- In the “Privacy” section, click Content settings.
- Under “Cookies”, click All cookies and site data.
- To delete all cookies, click Delete all and to delete a specific cookie, hover over a site and click the one on the right.
Number 5: Your clock is late or your clock is fast or net :: ERR_CERT_DATE_INVALID
You will see this error if the date and time on your computer or mobile device are inaccurate. To fix the error, open the clock on your device and make sure the time and date are correct. Check here how to correct the date and time of your device.
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Problem 6: The server has a weak ephemeral Diffie-Hellman public key (ERR_SSL_WEAK_EPHEMERAL_DH_KEY)
Google Chrome will show this error if you try to go to a website that has outdated security code. Chrome protects your privacy by not allowing you to connect to these sites.
If you own this website, try updating your server to support ECDHE (Elliptic Curve Diffie-Hellman) and turn off DHE (Ephemeral Diffie-Hellman). If ECDHE is not available, you can disable all DHE cipher suites and use simple RSA.
Number 7: This web page is not available or ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Google Chrome will show this error if you are trying to go to a website that has outdated security code. Chrome protects your privacy by not allowing you to connect to these sites.
If you own this website, try configuring your server to use TLS 1.2 and TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256, instead of RC4. RC4 is no longer considered safe. If you cannot disable RC4, make sure other codes than RC4 are enabled.
Fix SSL connection error in Google Chrome
Make sure to create a restore point in case something goes wrong.
Method 1: Clear the browser cache
1. Open Google Chrome and press Cntrl + H to open the history.
2. Then click Clear browsing data in the left panel.
3. Make sure “beginning of time” is selected in Obliterate the following items from.
4. Also, check the following:
- Browsing history
- Download story
- Cookies and other data from studs and plugins
- Images and Cached Files
- Autofill form data
5. Now click Clear browsing data and wait for it to finish.
6. Close your browser and restart your PC. Sometimes flushing your browser cache can fix the SSL connection error in Google Chrome, but if this step doesn’t help, don’t worry, keep going.
Method 2: Disable SSL / HTTPS scanning
Sometimes antivirus has a feature called SSL / HTTPS protection or scanning that does not allow Google Chrome to provide default security, which in turn causes the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error.
To fix the problem, try turning off your antivirus software. If the website works after disabling the software, please disable this software when using secure sites. Remember to reactivate your antivirus program when you are done. And after that, disable HTTPS scanning.
Disabling HTTPS scanning seems to fix SSL connection error in Google Chrome in most cases, but if it doesn’t proceed to the next step.
Method 3: Enable SSLv3 or TLS 1.0
1.Open your Chrome browser and type the following URL: chrome: // flags
2.Press Enter to open the security settings and find the minimum supported SSL / TLS version.
3.From the dropdown change it to SSLv3 and close everything.
4.Restart your PC to save the changes.
5.Now you may not find this setting as it is officially chrome finished, but don’t worry, follow the next step if you still want to enable it.
6. In the Chrome Browser open the proxy settings.
7.Now navigate to the Advanced tab and scroll down until you find TLS 1.0.
8. Make sure to check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2. Also, uncheck Use SSL 3.0 if it is checked.
9. Click Apply then OK and restart your PC to save the changes.
Method 4: Make sure your PC date / time is correct
1.Click on the date and time on the task bar and then select “Date and time settings”.
2.If you are on Windows 10, make “Set the time automatically” to “on”.
3.For others, click “Internet Time” and check the box “Automatically sync with Internet time server”.
4.Select the server “time.windows.com” and click update and “OK”. You do not need to complete the update. Just click OK.
Windows date and time syncing seems to fix SSL connection error in Google Chrome, so make sure you follow this step correctly.
Method 5: Clear the SSL certificate cache
1. Press Windows key + R, then type “inetcpl.cpl” and press Enter to open Internet Properties.
2. Switch to the Content tab, then click Clear SSL Status and then click OK.
3. Now click Apply and then OK.
4. Restart your PC to save the changes. Check if you have been able to fix the SSL connection error in Google Chrome or not.
Method 6: Clear the internal DNS memory
1. Open Google Chrome and then go into incognito mode by pressing Ctrl + Shift + N.
2. Now type the following in the address bar and hit Enter:
chrome: // net-internals / # dns
3. Then click Clear host cache and restart the browser.
Method 7: Reset Internet Settings
1. Press Windows key + R, then type inetcpl.cpl and press enter to open Internet Properties.
2. In the Internet settings window, select the Advanced tab.
3. Click the restart button and Internet Explorer will start the restart process.
4. Open Chrome and from the menu go to Settings.
5. Scroll down and click Show advanced settings.
6. Next, in the “Reset Settings” section, click Reset Settings.
4.Restart the Windows 10 device again and check if it was able to Fix SSL connection error in Google Chrome or not.
Method 8: update the chrome
Chrome is up to date: Make sure Chrome is up to date. Click the Chrome menu, click Help and select About Google Chrome. Chrome will check for updates and click Relaunch to apply any available updates.
Method 9: Use the Chome Cleaning Tool
The official Google Chrome cleanup tool helps scan and remove software that may be causing the chrome problem, for example, crashes, unusual home pages or toolbars, unexpected ads that you can’t get rid of, or changes to the browsing experience.
Method 10: Reinstall the Chromator
This is kind of a last resort if none of the above helps, then reinstalling Chrome will definitely fix SSL connection error in Google Chrome.
1. Press Windows Key + X and then click Control Panel.
2. Click Uninstall a program under Programs.
Search for Google Chrome, then right-click on it and select Uninstall.
4. Navigate to C: NUsers% your_name% AppDataNLocalGoogleN and delete everything inside this folder.
5. Restart your PC to save the changes and then open Internet Explorer or Edge.
6. Then go to this link and download the latest version of Chrome for your PC.
7. Once the download is complete, be sure to run and install the setup program.
8. Close everything once the installation is done and restart your PC.
That’s it, you have done successfully Fix SSL connection error in Google Chrome, but if you still have any questions about anything related to this post, feel free to ask in the comment section.