If you use Snapchat frequently, there will be times when Snapchat is down or not working. Maybe you have been unable to connect or have lost the ability to send messages. In either case, we are here to help you solve the problem when Snapchat is down or not working.
What to do when Snapchat is down and not working
When Snapchat is down or not working, the most frequently asked questions by users are: “What’s wrong with my Snapchat?” And “Why does not my Snapchat work?” ? “If you can not send and receive Snapchats, you’re probably wondering what’s the same thing.
In this case, you can probably blame Snapchat’s servers, which means that millions of other people have the same problem. When Snapchat’s servers do not work properly, it’s usually because they are overloaded, under maintenance, or because of a technical error.
To check if Snapchat is down, go to Downdetector . This site provides reliable information about the status of apps and websites, including Snapchat. You can quickly determine if other users are experiencing the same problems and you can also view a fault map.
Unfortunately, you can not do much when Snapchat is down. Server errors are just one of many problems with Snapchat . So you’ll have to wait for Snapchat to solve the problem.
If you can not send messages in Snapchat
If you check Downdetector and still can not send or receive Snapchats, you probably have a problem with your phone or app. Follow these troubleshooting tips to get your application up and running again.
1. Turn on your Wi-Fi and check your Internet connection
This may seem obvious, but you should check your Internet connection. When you are not connected to Wi-Fi or do not have cellular service, you can not send Snapchats and none of them will charge.
Check if you have bad service. If this is the case, activate your Wi-Fi network or your data and connect to the Internet elsewhere.
2. Quit and update Snapchat
It is also possible that your application simply needs to be restarted. Close and exit your application, and then restart it. You can also try to sign out and sign in to Snapchat.
If Snapchat still does not work, visit the App Store or the Google Play Store to check for updates. Your application may be out of date, preventing it from working properly.
3. Clear your Snapchat cache
Snapchat stores your data in a cache, like almost any other application. Clearing the cache on Android and iOS is crucial for the performance of your phone, as well as for Snapchat.
From time to time, one of the files in the cache may be corrupted. The next time Snapchat does not work, go to your Snapchat app, go to your profile icon in the upper left corner of your screen, and click the gear icon in the upper right corner.
Scroll to Clear Cache (under the Account Actions heading ). Click Clear Cache > Continue . You will not have to worry about deleting your memories or saved snapshots.
4. Delete your Snapchat conversations
Removing Snapchat conversations can also help you start your application. Before doing this, just keep in mind that this will erase all open or unopened Snaps.
Open Snapchat, go to your profile and tap the gear icon to open your settings. Scroll to the Privacy header , and select Clear conversation . From there, you can click the “X” button next to your friends’ username to clear the conversations one by one.
5. Restart your phone
If all else fails, try restarting your phone. Sometimes the simplest solution is the one that actually works.
If your Snapchat continues to freeze
A Snapchat glitch can result in random blocking of the application. To resolve this issue, simply clear the cache by accessing your profile and selecting the gear icon in the upper right corner of your screen.
Once your settings are open, click Clear Cache > Continue . After restarting the application, Snapchat should no longer freeze.
If Snapchat does not let you take photos or videos
If you open Snapchat and see a black screen, it’s probably because you forgot to enable the camera permissions for Snapchat. You can view application permissions by checking the settings on your iPhone or Android.
- Go to Settings > Applications .
- Find Snapchat in the list of apps and select it.
- Click Permissions , and then enable the Camera setting .
- Go to Settings > Privacy > Camera .
- This will display the list of applications that have access to your camera. Once you have found Snapchat in the list, enable access to the camera.
- If your Snapchat filters or lenses do not work
You activate Snapchat only to find that none of the filters and lenses are working. This is a huge problem because there are tons of Snapchat filters and goals to play with.
To solve this problem, make sure you have a good internet connection. Filters and lenses may not charge without it. In addition to searching for an Internet connection, you should also try to update and restart your Snapchat application if necessary.
Some filters also appear only when you are at a certain location. To use geofilters, activate your location and be sure to let Snapchat use your location. Follow these steps to enable your location permissions (if you have not already done so).
- Go to your settings .
- Click Apps > Snapchat > Permissions .
- Activate the Location option .
- Go to Settings > Privacy > Localization .
- Find Snapchat and enable the Location setting .
- If you can not connect to Snapchat
Of all the problems with Snapchat, locking the account is probably the most irritating.
- When you log out of your account, you may find that the application takes a long time to get frustrated to log back in.
In this case, Snapchat’s servers are probably down and you’ll have to wait for Snapchat to resolve the problem.