Watching videos on Facebook is one of the favorite activities of most users. For a few years now, Facebook has allowed its users to upload videos, as well as photos, as it was originally.
Why Can’t I Watch Videos on Facebook?
Videos have become so popular that it is now more common to see videos on the home page than photos, incredibly. Even entertainment sites prefer to upload more videos than photos.
Even commercials make use of videos, most of all, to promote their products. In case you can’t watch videos on Facebook for some reason or another, this article is to fix that problem, as we will teach you in a practical way why you can’t watch videos on Facebook.
Solution to the problem of not being able to see Facebook videos
The reasons why it is not possible to view videos on Facebook are various. We have found the four most common and the solutions to solve it. These can be the following:
Most of the time, the reason why you can’t watch videos on Facebook is due to browser issues. Many times, it is due to lack of updating. Therefore, one of the best solutions to the problem is usually to update the browser.
Also, closing the browser and reopening it is a feasible solution, as it may be a browser malfunction, and it is fixed simply by closing and opening the browser. Reloading the current page is also a good option in this case.
Clear browser cache
The cache memory can also influence the malfunction of Facebook videos, since these elements can slow down the performance of the browser in general, not only on Facebook, and cause plugins that take care of the playback of videos and other media to fail, like Adobe Flash Player.
To get rid of this problem, you need to clear your browser’s cache, which includes cached data, files, and images. How to do this? We indicate below:
- You must enter Configuration
- Then, you must select ” Clear browsing data”. This will delete history, cookies, content licenses, etc., including cached files and images.
Hide protected files
If the problem persists, you must take additional measures. Next, you can implement another procedure (although it is for Windows 7, it works for all operating systems from there on: 8, 8.1 and 10):
- Go to My Computer or My Computer
- Click the Organize option > Folder Options
- Then, click on the tab titled View
- Then tap Show hidden files and folders
- This step is important: uncheck Hide file extensions for unknown file types. Also uncheck Hide protected operating system files
- To save the changes, select Apply, then OK
Check your mobile data plan or Wi-Fi network
Sometimes it may be due to the fact that we have a very basic data plan when the phone is not connected to a Wi-Fi network so that the available megabytes is not enough to cover the playback of videos.
In the same way, it is convenient to check the Wi-Fi connection by restarting the modem if necessary and checking the DNS configuration, always bearing in mind that the numbering must be: preferred DNS 126.96.36.199 and alternative DNS 188.8.131.52. To make this change you must access the router configuration.
Put the tips above into practice so that you can enjoy Facebook videos right away, without any hassle. For many people, this process has fixed the problem, and the problem ends there.
Although the failure usually ends when performing the previously mentioned actions in the browsers, sometimes it will be necessary to take other measures, such as contacting Facebook customer service. This is almost never necessary, but it is likely a problem with the Facebook servers.